Performance Management

Performance Review Builder

Run structured, constructive reviews that develop your team. Use the guide to understand the process, then fill in the template to capture the discussion and next steps.

When to Do Reviews

Frequency: Quarterly reviews are recommended. This aligns with goal setting and keeps feedback regular and timely.

  • Schedule a 90-minute meeting per direct report
  • Do not run reviews if you haven't set goals first
  • Remember: Annual pay reviews are handled separately from performance discussions
Preparing for the Review

Manager preparation:

  • Review agreed goals from the start of the period
  • Identify key achievements and contributions
  • Note areas where growth or development would help
  • Prepare specific examples for your feedback

Employee preparation:

  • Complete a self-assessment covering accomplishments
  • Reflect on skills developed during the period
  • Document career goals and development interests
  • Provide this to your manager at least one week before the meeting
Running the Meeting

Suggested agenda (90 minutes):

  • Welcome and opening (5 min): Set a positive tone and clarify the discussion is two-way
  • Performance review discussion (30 min): Review goals and achievements, discuss strengths, address development areas
  • Setting goals (30 min): Agree on goals for the next period
  • Development (15 min): Discuss career development and support needed
  • Summary (10 min): Recap key points and next steps

Key discussion points:

  • Review how well the agreed goals were met
  • Discuss the person's strengths and contributions
  • Address any areas for development, using specific examples
  • Make the conversation two-way: ask questions and listen
After the Review
  • Summarise the key points of the discussion in writing
  • Confirm the agreed goals and development actions
  • Set a follow-up timeline for the next review
  • Document any action items and who owns them
  • Keep a copy of the signed review on file
Common Mistakes to Avoid
  • Reviewing without goals in place: Without clear goals, it's hard to measure performance fairly
  • Surprising people with negative feedback: Development areas should have been discussed throughout the period, not revealed in the review
  • Making it a one-way conversation: Performance reviews should be a dialogue, not a monologue
  • Only discussing recent work: Avoid recency bias by reviewing the entire period
  • Skipping the written follow-up: Document agreements to prevent misunderstandings

Review Details

Goal Review

Review performance against agreed goals from the start of this period.

Strengths and Achievements

Areas for Development

Goals for Next Period

Set clear, achievable goals for the coming period.

Overall Rating

Exceeds Expectations
Above Expectations
Meets Expectations
Below Expectations
Significantly Below Expectations

Sign-off

This document has been discussed and agreed between manager and employee.

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